Ayrshire Housing

CLERICAL ASSISTANT (EVH Grade 2 – PA3 to PA4) £13,324 to £13,905

Ayrshire Housing is a charitable company with Registered Social Landlord status based in Ayr.  The organisation has a stock of almost 1,500 houses.

We are looking for an enthusiastic, well organised and friendly individual to join our team.   As part of the Corporate Services Team you will undertake a range of computerised and manual administrative tasks for Ayrshire Housing.  The ability to deal sympathetically with our tenants and the general public is essential.

You will:

• Have an HNC or relevant qualification.
• Have a minimum of 3 years experience in a customer-focussed environment.
• Be proficient in the use of computers and have knowledge of Microsoft Office packages.
• Have excellent verbal and written communication skills.
• Be willing to work flexibly as part of a small team.
• Have a willingness to learn.

We offer a friendly and informal working environment, excellent conditions and a final salary pension scheme. The post will be based in Ayrshire Housing’s office. For an informal discussion about the post contact Caroline Donald on (01292) 880120. An application pack is available by clicking the links below or by contacting us at 119 Main Street, Ayr, KA8 8BX, tel: 01292 880120 or by email: c.donald@ayrshirehousing.org.uk. 

Closing date: Friday, 10 February 2012.  Ayrshire Housing is committed to equal opportunities.

Download Forms:
Application Form (word)

Equal Opportunities (word)

Job Spec and Description (word)

Job Application Pack (pdf)  

Ayrshire Housing has donated another £1,000 to the charity Ayr Housing Aid Centre.

Housing Aid’s Co-Coordinator John Mulholland said “A major part of our work is to provide advice, information, advocacy, representation and support for people who are homeless or are threatened with homelessness. We are facing an increasing case load so Ayrshire Housing’s continued support is even more appreciated.” The centre’s independent advice service is accredited to the highest levels.

Ayrshire Housing’s David McGivern said “we really value people on our waiting list having access to the quality of service that John and his team offer.”

Recently John Mulholland briefed a joint session of Board and Committee members from Ayrshire based housing associations on the challenges of so called welfare reform.

The photo shows John Mullholland (left) receiving the cheque from Housing Manager David McGivern at the housing aid centre.

Ayrshire Housing are pleased to announce our text messaging pilot scheme is now underway in our Maintenance section.

It is very important that our tenants provide us with an up to date mobile telephone number as every repair works order issued by our staff will be subject to an automated text message being sent to the mobile number registered to the tenant(s) of the property.

This message will include details of the contractor who has been passed the works order, brief details of the work to be completed, along with a contact telephone number for enquiries.

If you have received a text message in this scheme, we would be very grateful if you could complete our short survey, (External) by clicking here .

If you have no cold water through your taps, please try the following before phoning our repair lines.

Thaw the pipe and stop cock using a hairdryer or hot water bottle – PLEASE DO NOT USE A BLOW LAMP OR HEAT GUN.

Half open the stop cock and the cold tap and heat for 5 minutes.

Turn both the tap and the stop cock on full and heat for a further 30 minutes.

If this does not fix the problem please call us at 01292 880120 during working hours.

At other times, please contact J D Thomson (Property Care Ltd) at 01655 882234.

Our members are invited to attend an Extraordinary General Meeting which will take place at 5pm on Wednesday 25 January 2012 in our offices at 119 Main Street, Ayr. Notice has also been sent to all by way of the latest  newsletter .

A special resolution to make changes to our Articles (our “rule book”) will be voted on.

We are proposing a change in our articles to accommodate a request from South Ayrshire Council to reduce Board representation from 5 to 3. The proposed new articles, which show the changes from the currently endorsed articles in blue are available below . The only  substantive changes are articles no 42 and 43 which deal with the reduction referred to. In addition, our solicitor has taken the opportunity to bring the document up to date in terms of Companies Act and OSCR requirements, in particular objectives clauses have been introduced (i.e. new no’s 84 and 85) which restate word for word those presently in the memorandum.

SAC intend to maintain the current membership of the Board of three Councillors. Up to now, the other two places have been occupied by Council senior officials. Changes in the Council’s senior management no longer make this practical from their point of view (basically there are now fewer heads of service etc). The Council is also proposing to enhance the liaison arrangments with Ayrshire Housing both to assist further our day to day joint work and give support to the three Council Board members.

The AH Board is happy to recommend the change to the membership.

Existing and amended articles- Jan 12 EGM

Every tenant is a member of Ayrshire Housing. In addition, we welcome membership from individuals in the wider community who support our work. You can find details  here .

Ayrshire Housing is pleased to have teamed up with twelve young artists at Tarbolton Primary School in designing its Christmas card.

They have designed  images for each of the twelve individual cards. Their striking images were produced at a master class led by graphic designer and Glasgow Art School teacher Neil McGuire.

Neil integrated each of the images into an overall concept which means that the association’s tenants  will receive one of the twelve cards at random.  Head teacher Jackie Blair says “I’m delighted to see the pupils’ enthusiasm transformed into print!” Each of the children received a pack of their printed design.

Here all the finished Christmas card designs!

As in previous years, Ayrshire Housing has been able to use part of its Christmas card budget to support worthy charities. For a second year, Ayrshire Housing has donated to the Ayr homelessness initiative (External) Care and Share . Ayrshire Housing’s chair Paul Torrance was delighted to hand over a cheque for £500. He said “It’s good to see the range of excellent support and friendship that Care and Share provides to the people who visit its busy centre”.

Ayrshire Housing’s long-term designer Neil McGuire of (External) After the News Ltd generously supported this year’s initiative by forgoing part of his fee. Neil says “I really enjoyed working with the children at Tarbolton. I think what they have produced is really good!”